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SMART: Staff Copilot

PUTTING SAFE, SANCTIONED, AFFORDABLE AI INTO THE HANDS OF ALL COUNCIL STAFF 

INTRODUCING SMART: STAFF COPILOT 

The public sector is under immense pressure to do more with limited resources. Growing demand for public services, budget constraints, and increasing operational complexity make the need for improved productivity and cost control more critical than ever. The arrival of Generative AI offers up to a 40%* productivity boost, but widespread adoption remains limited due to high costs of premium AI solutions, governance concerns in free alternatives, and a lack of clear adoption strategies. 

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SMART: Staff Copilot changes the landscape as the world’s first generative AI copilot designed specifically for the public sector, delivering cost-effective, secure, and highly governable AI tools that empower staff at every level to work smarter, not harder. By automating routine tasks and supporting decision-making, it enables councils to focus on high-quality community service. 

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SMART: STAFF COPILOT AT A GLANCE 

  • Governable: Rigorous governance and transparent usage ensure safe and compliant AI management.

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  • Affordable: Competitive pricing with access to multiple large language models, maximising flexibility and value. 

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  • Adoptable: Pre-built adoption templates and personalised UX for ease of use across all staff levels. 

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  • Manageable: Offers control with AI Metering and language model flexibility for enhanced control and adaptability.

 

  • Consistent: Promotes organisational learning and operational continuity with consistent, AI-driven support. 

WHY LOCAL GOVERNMENTS CHOOSE SMART: STAFF COPILOT

AFFORDABLE, GOVERNED AI FOR LOCAL GOVERNMENT SUCCESS 

SMART: Staff Copilot addresses the high costs and governance concerns that have stalled AI adoption in the public sector. By providing an affordable, secure, and flexible AI platform for staff at all levels, it reduces costs by up to 60% compared to premium tools. 

KEY BENEFITS:

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AFFORDABILITY

A cost-effective AI solution, offering councils significant savings over traditional premium AI tools without compromising functionality

GOVERNANCE AND SECURITY

Designed with public sector strength governance, including real-time compliance guardrails and analytics, ensuring safe, monitored, and compliant AI usage

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LOCAL GOVERNMENT TAILORING

Pre-trained in Local Government language with over 1,100 intents and skills aligned to council workflows, ensuring decisions are grounded in relevant data sources

EFFICIENCY & PRODUCTIVITY

Streamlines routine tasks such as document  summarisation and report generation, allowing staff to shift focus to higher-impact work

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SCALABILITY

Supports both generic tasks and specialised workflows, making it versatile and adaptable for every council department

USER-FRIENDLY ADOPTION

Intuitive and personalised, promoting seamless adoption across all staff levels, ensuring councils quickly realise AI’s benefits

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ADVANCED TECHNOLOGY FOR EFFICIENCY, GOVERNANCE, AND PERSONALISATION 

Tailored for Local Government, the SMART: Staff Copilot features patent-pending technology and a three-pane interface that addresses public sector needs. Its AI Metering, and a pre-configured Organisational Language Model (OLM) make it a secure, governable, and adaptive AI solution.

CORE FEATURES

  • User Experience & Personalisation: Patent-pending interface adapts to each user's needs. 

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  • AI Metering: Optimises costs by selecting most suitable AI models for each task. 

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  • AI Verify: Ensures accuracy and prevents unreliable responses. 

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  • Organisational Language Model (OLM): Pre-trained and tailored to local government workflows. 

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  • Public Sector Governance: Real-time compliance guardrails align with council standards.

 

  • Omni-Channel Accessibility: Flexible access across devices and channels for anytime, anywhere use. 

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  • Content Grounding: Provides context by referencing local data and relevant, trusted sources. 

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  • Real-time Analytics: Real-time usage monitoring supports compliance with public sector requirements.

AI USE CASES TAILORED FOR EVERY DEPARTMENT

SMART: Staff Copilot optimises both general and specialised workflows across council departments. It automates routine tasks, supports decision-making, and enhances productivity at every level, helping councils achieve more with less.

DEPARTMENT USE CASES

SMART: Staff Copilot use cases by department

ADDITIONAL RESOURCES

SMART: Staff Copilot is transforming local government internal operations with an affordable, scalable, secure AI solution. Ready to boost staff productivity and service delivery? Schedule a demo or consultation and discover how AI can elevate your council’s operations.

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