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SMART: Copilot
for Local Government

SMART: COPILOT FOR LOCAL GOVERNMENT

Welcome to the SMART: Copilot for Local Government, your gateway to unlocking a new era of efficiency, engagement, and service excellence in local governance. Tailored for the unique challenges and demands faced by local government, our SMART: Copilots integrate with your existing systems to enhance operational effectiveness.  

Leveraging advanced generative AI technology, our suite of Copilots transforms service delivery and public interaction. From elevating customer service to specialised support in Adult Social Care and Children’s Services, each Copilot is a strategic solution designed to streamline operations and address specific council needs.

With SMART: Copilots, local authorities benefit from automated responses, efficient resource allocation, and process automation, leading to reduced service loads, improved operational efficiency, financial stability, and greater satisfaction among staff and residents. These AI-driven Copilots not only optimise current operations but also ensure scalability for future demands.

OUR SMART: COPILOTS

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EXPLORE SMART COPILOT FOR LOCAL GOVERNMENT

In an era where digital technology adoption is crucial, local governments strive to make services accessible online. Despite these efforts, residents often encounter difficulties navigating digital resources. Our SMART: Copilots addresses this gap by providing an intuitive, easily navigable interface, enabling residents to quickly find the information they need without the hassle of sifting through complex websites.

The SMART: Copilots go beyond conventional conversational AI; they are strategic enhancers of public service, offering specialised solutions like the SMART: Customer Service Copilot, SMART: Adult Social Care Copilot, and SMART: Children's Services Copilot, each crafted to streamline specific aspects of local government operations. They are available 24/7 in multiple languages and with over 90% accuracy, mark a milestone in achieving Human Parity Performance.

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SMART: CUSTOMER SERVICES COPILOT

Offers round-the-clock access, streamlined payments, simplified applications, and improved care triage. Enhancing accessibility and response time, it's your gateway to a seamless customer experience.

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SMART: ADULT SERVICES COPILOT

AI integration enhances user experience and outcomes while boosting overall efficiency and refining the skills of care workers, improving care standards.

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SMART: CHILDREN'S SERVICES COPILOT

This innovative integration streamlines operations, fostering efficiency and enhancing overall service delivery to better support children and families in need.

RESOURCES

Products

Browse our Products

To find out more about our range of SMART: Copilot solutions


Get In Touch

Contact Us

Get in touch to discuss how to transform your organisation with SMART: AI


Channels

Explore our Channels

Provide a 24/7 digital front door, available across all of your contact channels

Case Study

View our Case Studies

Find out how our AI assistants have helped other organisations

Blog

Read our Latest Blogs 

Visit our blog page for the latest insights and news

Webinar

Watch our Latest Webinars

Take a look at our recent webinars, or sign up for an upcoming event

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