Work in Tech – lessons from the ICS.AI Team
What makes a start-up successful? It’s always the people. People behind the technology, the processes and the relationships make it all...
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ICS.AI
Jul 19, 20222 min read
Team building in Tech - ICS.AI Company Day
With teams going hybrid, it's even more important to stop and connect. After our action-packed Company Day, we're ready and set to...
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ICS.AI
Jul 12, 20222 min read
Deliberately Digital with UCISA
Our team had a blast at the UCISA Deliberately Digital event last week! We believe that as a member-led professional body for digital...
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ICS.AI
May 31, 20223 min read
1000 council topics handled by AI: Basingstoke and Deane go live with an ICS.AI SMART Assistant
Basingstoke & Deane, ICS.AI's local council, go live with their SMART AI web assistant. It provides 24/7 support to upwards of 180k people.
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ICS.AI
May 9, 20222 min read
Launching the UK's first Human Parity SMART AI Language Model for Universities
Launching our 'human parity’ SMART AI Language Model for Universities, supporting over 835 student topics and 12,500 student questions
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ICS.AI
Apr 12, 20223 min read
Telford and Wrekin Council: Using AI to reduce phone contacts by over 30% and increase online usage
Long term customer Telford and Wrekin Council have recently shared the long term strategic outcomes of working with us. The Council...
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ICS.AI
Apr 8, 20221 min read
Enterprise Awards - Oscars of Technology
What an amazing night we've had during #EnterpriseAwards dinner in Goldsmith’s Hall this Wednesday! More than 3 years after the pandemic...
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ICS.AI
Mar 22, 20222 min read
AI powered assistant gives Lewes and Eastbourne residents around the clock support
As market leaders for conversational AI solutions to the UK's public sector, we're pleased to announce we've just provided Lewes and...
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ICS.AI
Mar 15, 20221 min read
And the Oscar goes to…
Selecting the best of UK's Technology Entrepreneurs How does it feel to be nominated for an Oscar? Here, at ICS.AI, we already know…...
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ICS.AI
Nov 24, 20214 min read
More than half of UK's councils cannot be wrong - learn to serve more people with less
We explore how to augment all channels with AI for the good of the citizens We've just hit a record – our event discussing AI Channel...
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ICS.AI
Nov 4, 20214 min read
ICS.AI paving the way for AI success in the public sector
At ICS.AI we love what we do and we are proud to be the UK’s fastest growing AI company and Microsoft Gold Partner. We care about what we...
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ICS.AI
Oct 22, 20216 min read
Durham University: The Journey to Holly
Read how Durham University supported their student recruitment team with an ethical AI assistant, Holly, available 24/7 built byICS.AI
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ICS.AI
Mar 23, 20212 min read
Lockdown Anniversary - a lost year or a push for innovation
One year after the country’s first lockdown, we shouldn’t dwell on what we’ve lost but focus on how to do better The chaos of the...
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ICS.AI
Jan 29, 20211 min read
New Podcast with Microsoft explores the benefits of AI Omni Channel technology
Listen to our exclusive podcast with Microsoft to discover how Omni Channel can help with Digital channel shift, self-service and...
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ICS.AI
Jan 15, 20211 min read
ICS.AI are now proud members of the Co-operative Council's Innovation Network
ICS.AI are excited to announce that we are now proud members of the Co-operative Councils' Innovation Network (CCIN). Sharing similar...
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ICS.AI
Jan 14, 20211 min read
Check out our latest Resident Engagement article featured in this month's Digital Bark magazine
ICS.AI are thrilled to announce that our article featured in this month’s Digital Bark magazine is now available. In the article, Martin...
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ICS.AI
Dec 16, 20201 min read
ICS.AI join the the Dynamic Purchasing System Marketplace suppliers list
ICS.AI are thrilled to announce that we have now been added to the DPS suppliers list. DPS offer simple routes to purchase Artificial...
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ICS.AI
Dec 11, 20201 min read
ICS.AI are excited to announce that our AI Assistant went live today on Durham Universities Website
ICS.AI are excited to announce that our latest AI Assistant went live today on Durham Universities website! Click here to try the AI...
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ICS.AI
Dec 3, 20202 min read
Start your Free trial of the UK’s best performing Local Government AI Citizen Assistant today
Start your FREE trial today and try out the UK’s top performing Local Government Digital Assistant currently successful answering 90%+ of...
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ICS.AI
Nov 19, 20201 min read
ICS.AI attend the iESE Conference - November 2020
ICS.AI would firstly like to thank iESE for inviting us to their Local Government virtual conference last week, it was great session to...
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