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MP Luke Murphy meets ICS.AI team to transform Basingstoke into a leading AI Hub
Luke Murphy MP and ICS.AI discuss plans to establish Basingstoke as a national AI hub, driving innovation in public service delivery.
ICS AI
Mar 262 min read
3
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Derby City Council’s digital helper, Darcie, gets a GenAI upgrade!
Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.
ICS AI
Mar 172 min read
51
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Hillingdon Council partners with ICS.AI to transform how residents interact with council services
Hillingdon Council partners with ICS.AI to deliver 24/7 AI support, reducing resident wait times and freeing staff for complex cases.
ICS AI
Mar 132 min read
201

Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd
Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.
ICS AI
Mar 53 min read
168
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AI Pioneer ICS.AI Appoints Local Government Veteran to Drive Digital Revolution in Public Services
ICS.AI welcomes Dwayne Johnson as Chief Local Government Officer to spearhead AI transformation across UK local authorities
ICS AI
Jan 142 min read
106
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Unlocking Next-Gen AI & Cloud Solutions for the Public Sector with G-Cloud 14
We’re thrilled to announce that ICS.AI has been awarded a framework contract on G-Cloud 14!
ICS AI
Oct 30, 20241 min read
28
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Celebrating Innovation and Leadership: Martin Neale Nominated for Public Sector Entrepreneur at the Enterprise Awards
Our CEO and Founder, Martin Neale, has been nominated for the prestigious 'Public Sector Entrepreneur' category at the Enterprise Awards.
ICS AI
Jun 26, 20243 min read
75
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Derby City Council and ICS.AI Shine at LGC Awards with Pioneering AI Initiative
Fantastic night at the LGC Awards this week. It was a privilege to stand as finalists and runner-up in the Innovation category.
ICS AI
Jun 14, 20241 min read
64
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ICS.AI and Derby City Council: Pioneering Innovation at the LGC Awards
As the LGC Awards and MJ Awards approach this month, we are proud to celebrate our ongoing partnership with Derby City Council, a...
ICS AI
Jun 10, 20242 min read
41
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ICS.AI Announces £7 Million Generative AI Transformation Project with Derby City Council
ICS.AI is excited to announce its expanded partnership with Derby City Council in an innovative £7 million AI transformation project.
ICS AI
Feb 27, 20244 min read
936
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Empowering Educators in the AI Era with the SMART AI Copilot Suite
The rise of Generative AI (GenAI) in education presents both opportunities and challenges. With over 90% of students already engaging...
ICS AI
Dec 19, 20232 min read
58
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Embracing AI in Education: Lessons from Coleg y Cymoedd's Evaluation Journey
Coleg Y Cymoedd share their experiences of AI evaluation to enhance teaching and learning, with SMART AI Learning Copilot from ICS.AI.
ICS AI
Nov 30, 20234 min read
124
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Celebrating One Year of ChatGPT: Transforming the UK's Public Sector with Generative AI
Celebrating ChatGPT's 1st year: Transforming UK public sector with generative AI. Revolutionising efficiency, engagement & decision-making.
ICS AI
Nov 30, 20234 min read
71
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Coleg y Cymoedd go-live with SMART AI Assistance to revolutionise student experience
Edit: See the latest progress on Cymoedd here . We are excited to announce our new customer - Coleg y Cymoedd - and the launch of their...
ICS AI
Nov 22, 20233 min read
262
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Lessons from the Floods: Advancing Disaster Response with AI in Derby
Explore how Derby City Council & ICS.AI's rapid AI response aided residents during the Storm Babet flood, ensuring safety & support.
ICS AI
Oct 26, 20234 min read
70
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Transforming public sector communication with phone-based voice AI
ICS.AI and NTT are transforming UK local council communication with phone-based Voice AI, addressing challenges in resident engagement...
ICS AI
Sep 28, 20233 min read
72
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Telford & Wrekin Council Wins Prestigious APSE Award with AI assistant “Ask Tom”
Telford & Wrekin Council's commitment to enhancing customer service has been recognised at the Association for Public Service Excellence...
ICS AI
Sep 21, 20234 min read
74
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Derby City Council’s AI-Powered Phone Assistant handles 62K calls, deflecting 43% away from advisors
Derby City Council’s AI-Powered Phone Assistance handles 62,000 calls in 2 months, deflecting 43% away from human advisors.
ICS AI
Jul 17, 20234 min read
1,405
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Understanding the Future of AI: An In-Depth Q&A on the EU Artificial Intelligence Act
The EU Artificial Intelligence (AI) Act (Draft 1) was recently published. Being leaders in AI for the public sector, ICS.AI have been...
ICS AI
Jun 16, 20238 min read
35
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Transform student recruitment rates and user experience with SMART, AI powered by ChatGPT
ICS.AI launch SMART Student Recruitment platform to transform student conversion rates and user experience, providing a unified...
ICS AI
Feb 16, 20234 min read
73
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