Derby launches enhanced Darcie AI with GPT-4o, multilingual support, and expanded service knowledge for improved citizen engagement.

Hillingdon Council partners with ICS.AI to deliver 24/7 AI support, reducing resident wait times and freeing staff for complex cases.

Nation’s first bilingual student recruitment AI assistant delivers over £5.9M in financial benefits for Coleg y Cymoedd.

ICS.AI welcomes Dwayne Johnson as Chief Local Government Officer to spearhead AI transformation across UK local authorities

Martin Neale talks about predictions for a brighter future for public service delivery with AI in 2025

We’re thrilled to announce that ICS.AI has been awarded a framework contract on G-Cloud 14!

Discover key insights from the Solace Summit 2024 on AI’s role in transforming local government, improving service delivery & efficiency.

Podcast: AI Transformation in Local Government - Unpacking Its Potential   In a recent episode of the Northwest Employers Podcast ,...

Explore how UK universities can navigate financial challenges and demographic shifts by integrating AI.

Explore how AI can transform the UK's higher education amidst financial crises in this insightful blog.

Interview with Gary Innes, Customer Service Manager at Renfrewshire Council In today’s dynamic public service environment, integrating...

Aneeq Star from ICS.AI shares insights on navigating common challenges for successful implementation in local government.

Our CEO and Founder, Martin Neale, has been nominated for the prestigious 'Public Sector Entrepreneur' category at the Enterprise Awards.

Fantastic night at the LGC Awards this week. It was a privilege to stand as finalists and runner-up in the Innovation category.

As the LGC Awards and MJ Awards approach this month, we are proud to celebrate our ongoing partnership with Derby City Council, a...

In the ever-evolving landscape of public service, embracing innovation solutions is crucial for enhancing efficiency and responsiveness,...

Transform your council’s customer service with our AI Customer Service Assessment, inspired by Derby City Council's success with phone AI.

ICS.AI is excited to announce its expanded partnership with Derby City Council in an innovative AI project with £12.25m annual savings.

ICS.AI is excited to announce its expanded partnership with Derby City Council in an innovative £7 million AI transformation project.

Explore key strategies for successful AI communication in public services. Gain insights for engaging stakeholders effectively.